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| [November 23, 2009] |
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Washington Trust Partners with uMonitor
MEMPHIS, Tenn. --(Business Wire)--
uMonitor, the innovative financial solution services provider for operational excellence with member acquisition and retention, announced that Washington Trust has selected its online account-to-account money transfer service, uTransfer®. Rhode Island's largest independent bank, Washington Trust, selected uMonitor as part of its strategic expansion of new online services available to customers via the Internet. uTransfer will complement the bank's overall efforts online for new convenience by providing an easy way to move money any time in a highly secure environment.
"We wanted a solution that was easy and convenient for our customers and met our risk and security requirements," Susan Swain, vice president of product and service delivery at Washington Trust, said. "uMonitor has a crisp process that focuses on both customer convenience and regulatory compliance. The company also has a very good reputation for security and risk management."
With uTransfer, Washington Trust customers will be able to visit the bank's Web site, www.washtrust.com, and initiate money transfers or set up recurring transfers. The service will be available to both existing online banking customers and to new customers who may set up transfers using uMonitor-powered multi-factor security from the bank's Web site without registering for online banking service first.
"uTransfer takes our online banking system to the next level," Swain added. "It makes it easier for online customers to do their banking with us."
"Transactional services are a critical part of bank's online strategy for increasing presence, elevating customer satisfaction and raising deposits.," Dinesh Sheth, CEO at uMonitor, explained. "Washington Trust understands the value of online services like uTransfer to delight its most desirable customers, and we are excited about being part of that approach."
About uMonitor (www.umonitor.com)
uMonitor offers a wide range of online solutions specifically designed to help financial institutions provide the most up-to-date services. These highly configurable and customizable solutions enable financial institutions to increase profitability, generate revenue, improve regulatory compliance, improve employee productivity while reducing costs and delighting customers. uMonitor solutions include New Account Setup and Online Funding with Switch Kit, New Loan Application Processing, Funds Transfer Service, Bill Presentment and Payment Solutions, Premium Account Management Service, Advisor-Client Relationship Management, and other services. The company's growth and success were recognized by its inclusion on the Inc. 5000 list in 2008 and 2009
For more information on uMonitor or its solutions, contact Gillian Smoot at gsmoot@umonitor.com, call 901.757.1212 ext. 7115, or visit the company at www.umonitor.com.
About Washington Trust (www.washtrust.com)
The Washington Trust Company is a subsidiary of Washington Trust Bancorp, Inc., a $2.8 billion corporation headquartered in Westerly, Rhode Island. Founded in 1800, Washington Trust is the oldest community bank in the nation and is the largest independent bank headquartered in Rhode Island. A state-chartered bank, Washington Trust offers a full range of financial services, including business banking, personal banking, and wealth management and trust services through its offices located in Rhode Island, Southeastern Connecticut and Massachusetts. The Corporation's common stock trades on The NASDAQ Global Select® Stock Market under the symbol WASH. Web site address: www.washtrust.com.
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