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DIGITALK: Eurotrade moves services to DIGITALK
(M2 PressWIRE Via Acquire Media NewsEdge)
RDATE:07102008
Milton Keynes -- Eurotrade Enterprises Ltd. has deployed a range of
customised and service-ready applications on the DIGITALK Multiservice
Platform, including Number Translation and Hosted IP PBX services. The
migration to a single platform comes from the need to consolidate
existing TDM services onto a reliable and scalable infrastructure, and
to enable a range of IP services to address changing market demands.
Eurotrade's CEO, Ajit Kohli, "It was fast becoming clear to us that our
existing platform - from another vendor - was simply not going to be
able to cope with either additional traffic growth or provide the sort
of IP-friendly environment essential for the next stage of our
company's expansion."
Eurotrade's ethnic and regional SME customers will be able to realise
the benefits that an integrated and unified communications strategy
could bring them, especially where it involves linking call-centre,
sales and back office functions across different countries, time-zones
and even devices.
Kohli adds "On top of this, constantly increasing traffic and the
introduction of new services required a new and more disciplined
approach to rating and billing issues if we were to avoid fraud or
leakage - especially in the increasingly important area of real-time
customer billing. With DIGITALK's strengths in this area, we're now
confident of maximising our own revenues, but at minimum cost to
ourselves."
Mark Ashdown, Sales and marketing Director for DIGITALK concludes
"DIGITALK has a proven track record in delivering hybrid TDM/IP
communications solutions and were able to offer Eurotrade a migration
strategy that was seamless to existing customers and places Eurotrade
is a strong position going forward."
About Eurotrade Enterprises Ltd
For more information, please visit www.eazytel.com
About DIGITALK
DIGITALK is a leading independent communications platform and
applications vendor that enables service providers to roll out enhanced
services rapidly and profitably. Service-ready applications include;
Prepaid Calling Card, Broadband Telephony, IP Virtual Office, Service
Numbers and Prepaid Mobile.
Founded in the UK in 1998, DIGITALK has installed more than 1200
service platforms worldwide, and has over 400 customers, ranging in
scale from smaller service providers to national incumbent operators.
The success of DIGITALK and its customers is based on a suite of pre-
and post-paid applications built on a platform that offers NGN and TDM
deployment options, integral network, operations and business support
capabilities, and a service creation environment for service innovation.
DIGITALK customers are supported world-wide by comprehensive 24x7 SLAs
backed by full on-line case management.
CONTACT: Kate Cash, DIGITALK
Tel: +44 (0)1908 425 000
e-mail: kate.cash@digitalk.com
WWW: http://www.digitalk.com
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